How The Marketplace Works
Farm2me allows you to shop from 22,000+ local food makers + farms right to you. Choose from the best local farmers and food makers, all researched and hand-selected for you, picked and prepared fresh upon order.
If you’re anywhere in the world, we’ll hand select small farms and small batch products near you, and deliver your goods to your door — for free (read: free delivery)! — or you can pick them up from many of the local makers.
1. Order exactly what you want
Order from your local farmers & food makers on Farm2me
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- Personalized orders – choose from researched and hand-selected makers & farms
- Check out their small batch, dietary restrictive goods, and organic seasonal produce
- Save and view past orders – never forget the almond milk again!
2. Harvested & Made For You
Your goods are picked and prepared per order — nothing fresher!
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- Fresh produce picked ripe and arrives tastier
- Prepared fresh — means no sitting around
- Food makers & farmers reduce waste — nothing harvested or prepped, unnecessarily
3. Delivered
Choose delivery or pickup from local food makers
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- Delivery is FREE! (from makers within your own area, *we don’t offer national delivery).
- We deliver in 5 continents (Europe, Asia, South & North America, and Australia)
FREQUENTLY ASKED QUESTIONS
Why do the goods delivery vary by day?
The good makers and farms have different schedules for harvest and production, so some goods are only available on certain days of the week.
How many days in advance should I place my order?
Two days is the minimum. But we recommend 3-5 days — this gives the food makers and farms enough time to prepare your order and harvest your produce on demand. If you place your cider donuts or jam on Saturday before midnight, you’ll get your groceries by Tuesday. If you order on Sunday before midnight, you’ll get your groceries by Wednesday, etc, etc. Sometimes there is an exception, and a food maker only harvests or produces for on certain day(s) of the week. In this case, we have noted the day of production in the food description. If you order after a production day, then you will have to wait until the following production day, plus the recommended 3-5 days for your order to arrive.
How do I edit my order?
You can change the quantity, and remove items you’re receiving in My Basket on the top-right of the page. Or if your order has already been placed, email us at accounts@farm2.me w/ the subject: “EDIT: Wednesday Order #XXXXXXXXX-XX” and we’ll get back to you as soon as possible.
Can I cancel an order? How?
You can cancel an order up until the order window closes. Order windows close at 11:59pm the day your order was placed. Unfortunately, we aren’t able to refund last minute cancellations. We give the farms and food makers this window of time so they can prepare and deliver your food. It allows things to arrive fresh and harvested for you! To cancel an order, email accounts@farm2.me with the subject: “CANCEL: Wednesday Order #XXXXXXXXX-XX” and we’ll get back to you as soon as possible with a cancellation confirmation. Easy peasy!
Do I have to be home for the delivery?
You do not need to be home. Give us special instructions in My Basket on the top-right corner >> Check Out screen, and we’ll leave your groceries in a secure spot like behind the garage, or behind your locked fence. Cold items are packed in insulated sleeves with reusable ice packets so don’t worry – they’ll stay cold while you head home.
What If I miss my delivery or pickup?
We understand, it’s life, so if you miss a delivery we do our best with our delivery partners for you to pickup same or next day. Give us a call and we can figure out an alternate plan. We can’t guarantee any orders not picked up during the pickup window.
For missed deliveries, we cannot guarantee the temperature-appropriate conditions to keep your order fresh as possible will maintain for an additional day. Please note that we do not recommend you hold your groceries in-house at a Fed Ex, USPS or UPS facility for more than 24 hours.
Help! I’ll be out of town for two weeks. How do I skip an upcoming weekly recurring order?
Email us at accounts@farm2.me with the subject: “SKIP ORDER Wednesday 00/00/0000: Account #XXXXXXXXXX-XX” on any upcoming orders that the food makers and farms have not yet started making yet.
Can someone else pick up my order?
Yes! Follow the instructions of the delivery driver, but usually you can give us the name of the person that placed the order and the driver will leave the package with you.
Do you reuse packaging?
Yes! Just return items to the makers that send them to you upon your next order, or donate to your local library, YMCA recycling program, or grocery store to receive refund on containers with a deposit. Many places will take your paper bags as well – can reuse them or recycle them.
How do I contact one of the farmers or food makers on Farm2me?
Each food maker and farm has contact information in their item’s description. Soon we will also have webstands for each maker, which will include a “contact us” button. Email away!
If you’re curating an event – we work with festivals to curate local food makers from your local food shed, RSVP a maker on our Events Page: events@farm2.me
We can also put you in touch with a producer, directly — just email or call us!
How do I change my credit card on file?
Log in to Farm2.me, go to your credit card information on your Account page. Edit and add a new credit card!
When will I be charged?
We bill your card when the order window closes, which is typically 11:59pm the day you place your order. We send a full receipt when we bill your credit card. Typically before you receive your order.
How do I get a receipt?
We send a full receipt when we bill your credit card, which is around midnight the day you place your order.
What is your return/refund policy?
We want you to be thrilled with your order. If you’re not, let us know and we’ll make it right.
How do you select the food makers & farms on Farm2me?
We have a set of criteria that all of our producers meet, and it covers a range of factors from sustainable farming practices to transparent sourcing to treating employees well.
We’ve found an incredible group of local food makers & farms, and we’re always looking for more. If you’re interested in selling on Farm2me, let us know!
Other Programs In The Network
Search For Local Makers and Farms
Find Recipes
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